top of page

Policies and FAQ

All Policies and Procedures as well as Answers to Your Frequently Asked Questions

What is your full cancellation policy for sessions?

Cancellation and Reschedule Policy
We understand that unexpected circumstances may arise, but we also commit to dedicating time and resources to our sessions. To ensure fairness and respect for both parties, we have established the following policy:

Cancellation or Reschedule Fee:

A $25 fee will be charged for any session cancelled, rescheduled, or no-showed within 24 hours of the scheduled appointment time. 


Notice Period: To avoid the fee, please provide at least 24 hours' notice for cancellations or rescheduling.


No-Show: Failure to attend a scheduled session without prior notice will incur the $25 fee. Additionally, arriving more than 15 minutes late to a session will be considered a no-show, and the session will be charged as such.


Rescheduling: One reschedule is permitted per session, subject to availability. Additional reschedules will incur the $25 fee.


Refunds: No refunds will be issued for cancelled or rescheduled sessions. Instead, the paid amount will be credited towards a future session.


Consistent Cancellations or Reschedules: If a client consistently cancels or reschedules sessions (more than 3 instances), we reserve the right to refuse future service and terminate any ongoing agreements.


Exceptions

  • In rare cases, we may waive the fee due to extenuating circumstances (e.g., family emergency, illness, or natural disasters). Please contact us to discuss your situation.


Payment and Processing

  • The $25 fee will be charged to the original payment method used for the session.

  • If no payment method is available, the fee must be paid prior to scheduling a new session.

​​

Communication
Please notify us via email or phone call to cancel or reschedule a session. We will confirm receipt of your notice and update our schedules accordingly.

By booking any of our sessions, you acknowledge acceptance of this Cancellation and Reschedule Policy.
Stacie Leann LP reserves the right to update, amend, and change this policy, at any time 

What are the Inner Circle Rules and Guidelines in full?

Inner Circle Community Guidelines

  1. Respect and Kindness: Treat others with respect, kindness, and compassion. We're all on this journey together!

  2. Confidentiality: Share personal stories and experiences freely, but respect others' privacy and confidentiality.

  3. No Judgment: Embrace diversity and individuality. No judgment or criticism of others' beliefs, practices, or paths.

  4. Support and Uplift: Encourage and support one another. We're here to rise together!

  5. No Self-Promotion: Share your gifts and talents, but refrain from self-promotion or solicitation.

  6. Active Listening: Engage fully and listen actively in discussions and sessions.

  7. No Tolerance for Hate or Discrimination: Zero tolerance for hate speech, discrimination, or harmful language.

  8. Respect Stacie Leann's Intellectual Property: No sharing or reproducing copyrighted materials without permission.

  9. Participate Mindfully: Engage mindfully and respectfully in discussions, sessions, and events.

  10. Embrace Growth and Learning: Embrace challenges and opportunities for growth and learning.

Membership Terms

  1. Monthly Subscription: Membership is a monthly subscription. Cancel anytime before the next billing cycle.

  2. Exclusive Content: Enjoy exclusive access to content, sessions, and events.

  3. Private Community: Participate in our private online community.

  4. Priority Support: Receive priority support and guidance from Stacie Leann and her team.

  5. No Refunds: No refunds for unused content or partial months.

  6. Membership Cancellation: Cancel membership anytime through your account settings.

  7. Community Guidelines: Adhere to the Inner Circle Community Guidelines.

  8. Terms and Conditions: Agree to the full Terms and Conditions (available on the website).

What are the terms, conditions, and refund policy?

Terms and Conditions

Last Updated: 3/1/2025

Welcome to stacieleannlp.com, owned and operated by Stacie Leann LP. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Terms

  • By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

  • You agree to comply with all applicable local, state, and federal laws when using our services and purchasing products.

  • We reserve the right to modify, suspend, or terminate any aspect of our services or products at our discretion.

2. Products and Services

  • All products and services offered on stacieleannlp.com are provided as described on the website.

  • We make every effort to ensure that descriptions, images, and other content on the website are accurate. However, there may be occasional errors or inaccuracies.

3. Payment and Billing

  • You agree to provide accurate billing information and to promptly notify us of any changes to this information.

  • All payments for products and services are processed through a secure third-party payment processor.

4. Refund Policy

  • No Returns or Refunds: Due to the nature of our products and services, we do not offer returns or refunds once a purchase has been made. This includes but is not limited to any digital downloads, courses, consultations, workshops, and services.

  • In the rare instance that an issue arises with the services or products you receive, please contact us directly at stacieleannlp@gmail.com, and we will work with you to address the matter.

5. User Conduct

  • You agree not to engage in any conduct that may disrupt, damage, or impair the website or services provided.

  • You agree not to engage in fraudulent or unlawful activities, including using another person’s payment information without authorization.

6. Intellectual Property

  • All content on this website, including text, graphics, logos, images, videos, and software, is the property of Stacie Leann LP and is protected by copyright laws.

  • You may not copy, reproduce, or distribute any content from this website without express written permission.

7. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which can be found on the Privacy Policy page under the drop down menu.

8. Limitation of Liability

  • To the fullest extent permitted by law, Stacie Leann LP is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or services.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Stacie Leann LP is located, (Tennessee) without regard to its conflict of law principles.

10. Changes to Terms

  • We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, with the updated date listed at the top of this page.

11. Contact Information

  • For any questions or concerns regarding these Terms and Conditions, please contact us at stacieleannlp@gmail.com.

bottom of page